Thank you for shopping with us. If you need to make a return, please send back any unused items within 90 days of purchase. We will issue a prompt credit to your account when your return is received. It’s that quick and easy. To return products purchased from our website or via phone:
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STEP 1 Complete the Returns Form
Complete the reverse side of the packing ticket that came with your shipment or click here to print and complete a returns form, then include it in your package.
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STEP 2 Pack it up
Place your item(s) in a secure package, removing or covering any labels on the package.
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STEP 3 Send it back
Return your package to us, selecting one of the options below.

Option A: EZ Returns, so convenient!
Click here to print your return label.-
No postage is required if you print and use the pre-paid return label.
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The cost of using the pre-paid shipping label service is $6.95 and will be deducted from your refund.
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Simply place your package in your mailbox or drop it off at any post office.
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Please see return label for additional instructions on how to position and attach it to your package.

Option B: Delivery method of your choice.
If you prefer to return using the delivery service of your choice, please ship your return pre-paid to the address below:
Hanesbrands Returns
P.O Box 5000
Rural Hall, NC 27098

Option C: Return to a Hanesbrands OUTLET STORE near you.
Store Locator- Item(s) must be accompanied by the packing ticket and returned Monday – Friday, excluding holidays.
- Credit Card and Paypal refund charges will be credited to your account. It may take up to two billing statements for a credit to appear on your account.
- Cash refunds cannot be made in the store.

FOR YOUR INFORMATION
- Want a different size or style? Please place a new order.
- Allow 3-4 weeks for your return to be received and to process your request.
- Original shipping and handling fees are not refundable unless your item(s) were damaged, defective, or not what you ordered.
- We will not issue a returns credit for used products unless the product was defective.
RETURNS FOR ORDERS SHIPPED INTERNATIONALLY:
To return item(s) delivered to an international address, click here and select the Returns Policy FAQ.