CUSTOMER SERVICE, SHIPMENT & RETURNS CHANGES DUE TO NOVEL COVID-19 PANDEMIC
SHIPMENT DELAYS DUE TO COVID-19
We are experiencing delays in processing and shipping your order due to safety precautions
we’re taking to protect our employees and community against COVID-19. You can expect your order to ship in approximately 14 days. Our team is working hard to get your order to you and we’ll keep you posted. We’re sorry for any inconvenience this may cause.
CUSTOMER SERVICE: EMAIL OR PHONE ONLY
We are currently not offering Chat services. You may experience slower response times to inquiries.
We promise to work as diligently as we can to meet your needs.
Phone Service: 9 am – 5 pm EST, Monday – Friday
During this time, please expect 4-6 weeks for returns processing due to delays.
NEED A QUICK ASSIST?
Providing exceptional service is our priority, contact our U.S. based customer support if you have any questions about our products or your order.